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Extraordinary Associate of the Month April 2016: Cathi Dorr
By West Music Company
5/1/2016 8:00:00 AM
Kathy Duncan calls her Taz, like the Tasmanian Devil from Looney Tunes! In Rod Pierson’s words, this must be in reference to “her Tasmanian she-devil work ethic and how she efficiently flies about the store in a cyclone of customer service activity.” She talks fast, walks fast, and is here to work! But when necessary, she can stop on a dime and make time for product training or helping out a customer in the store. Of course I’m talking about Cathi Dorr! Her year so far has been AMAZING!

Sales aside, it is really hard to say what she does better...Selling? Or baking? She randomly brings in baked goods for the team ‘just because she felt like baking.’ Everything she brings is remarkable. She will say it is because she is Italian, but the truth is, she has serious talent.

She serves with integrity to all of her customers and has built a community of educators that trust her, some of which have been working with her for decades! I can’t tell you how many people I meet who are graduating high school and beyond who cite Cathi as their inspiration to start playing music, to become a music educator, or as the person who helped them find the professional instrument that they play on today.

Cathi is an indispensable part of our musical community! Thank you Cathi for all you do!

As told by Leif Rehnberg,
West Music Quad Cities
Store Manager

Tags: cathi dorr, education, sales
Categories: Company Culture, Extraordinary Associate of the Month
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