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Extraordinary Associate of the Month April 2017: Ann Kephart
By West Music Company
5/10/2017 12:52:00 PM
Ann is an absolute pleasure to work with. Her insight, feedback and analysis of sales and operational strategies are greatly appreciated among her colleagues. Ann’s customers greatly value her service and are as loyal as they come.

Have you seen the Decorah store lately? The store is expertly merchandised and always looks fresh for her customers, accomplished through Ann’s leadership. Ann took the re-brand to heart and has worked with our Marketing Team to develop a sharp layout and look with an inviting hometown vibe.

Ann is an active leader in the Decorah business community and serves on the Decorah Chamber of Commerce and is part of a Small Business Retail Board. In addition to her business outreach, Ann is the Director of the Nordic Dancers, which is a really big deal! It doesn’t stop there; she is constantly volunteering at Decorah High School, Luther College and at Nordic Fest. You could not get any more in-tune with the happenings in a community. The associates in the Decorah store constantly share their admiration:

“Her dedication to our customers and our team is essential to our continued success. She is always positive and encourages us to always be our best, also! Ann is constantly thinking of new ideas and new ways to help us be successful and is always willing to lend a helping hand, no matter what.”

“She is always going above and beyond for everybody she works with. We could not ask for a better Store Manager for our store and I can’t think of anyone that deserves this kind of recognition more.”

Congratulations, Ann, and thanks for all you do!

As told by Katie Senn,
Retail Sales and Operations Manager



Tags: Kephart, decorah, commerce, Nordic Dancers, Luther College, Nordic Fest
Categories: Extraordinary Associate of the Month, West Music Decorah
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