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Extraordinary Associate of the Month December 2014: Marcia Fuller
By West Music Company
12/1/2014 2:29:00 PM

"Marcia comes to work each morning with a smile on her face ready to take on the day. As the print music special order coordinator, she is quick to conduct the research needed and does a fantastic job of balancing her other work duties with our customers' needs. Over the past four + months, she has played an integral part in our fulfillment of the IHSMA All-State music orders, leading to extreme success and additional choirs in the community coming to us to fill their needs. Marcia uses her expertise to help answer associate questions in a timely manner. If she doesn't know the answer, she asks for help. She understands the importance of the customer relationship, and her hard work shows! She truly is an asset to the Merchandise Management team.

As Marcia supports so many different areas within our company, I can only speak to her efficiency and professional style of communication with both internal and external customers. Music educators recognize very quickly that Marcia is an invaluable asset for our organization. The educational print music sales figures certainly reflect this fact!"

Thank you Marcia for everything you do!

As told by Cindy Culler - Merchandise Manager - Special Projects and Rod Pierson - Director of Educational Sales




Tags: extraordinary, associate of the month, Marcia Fuller
Categories: West Music Coralville, Company Culture, Extraordinary Associate of the Month
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