Home > The West Music Blog > Extraordinary Associate of the Month May 2016: April Humphrey & Katie Senn
West Music Blog

The West Music Blog

Extraordinary Associate of the Month May 2016: April Humphrey & Katie Senn
By West Music Company
6/1/2016 8:00:00 AM
Discover opportunities through change is one of the core values of West Music. This dynamic duo embraced this value as they planned, prepared, and implemented our new band and orchestra rent-to-own program.

April Humphrey and Katie Senn have been the champions of our new customer-centric campaign. They took the time necessary to research beginning school music programs from some of the top retailers around the country. Then they took this detailed information and workshopped concepts with an internal cross-functional team to create our new and comprehensive program. Once the program was outlined, April and Katie worked together to create valuable training materials for all West Music associates and display helpers that interact with customers in our communities.

Finally, they spent traveling to all locations to train and re-label all student-level inventory. I can confidently say that West Music is now well prepared for a successful spring rental season, in large part to April and Katie’s efforts.

Thank you April and Katie for all you continue to do to help our customers play now and play for life!

As told by Robin Walenta,

Tags: rent-to-own, students, band, orchestra
Categories: Extraordinary Associate of the Month
Bookmark and Share


No Comments have been submitted.

Write your own comment
  Your name (required):  
  Your email address (required):  
  Your website address (optional):  
  Submit a Picture No larger than 250kb (optional):  
  Submit a video via URL (optional):  
  Your comments (required):  
Text From Image:
Band & Orchestra (98)
Classroom Furniture & Equipment (11)
Company Culture (70)
Conservatory (356)
Contests (14)
Drums & Percussion (27)
Extraordinary Associate of the Month (53)
Guitars & Folk (36)
Kids & Movement (25)
Live Sound, Recording & Software (6)
Mariachi (11)
Music Advocacy (57)
Music, Books & Resources (59)
Music Education (103)
Music Therapy (56)
Orff (15)
Pianos, Digital Pianos & Keyboards (23)
Press Releases (19)
Recorders (16)
West Music Cedar Falls (74)
West Music Cedar Rapids/Marion (113)
West Music Coralville (153)
West Music Decorah (5)
West Music Des Moines Piano Gallery (59)
West Music Dubuque (1)
West Music Quad Cities (79)
Recent Posts
The Basics of Rhythm
  Comments: 0
  Rating: 0 / 0
Cedar Falls March 2018 Musician of the Month: Bo Wayson
  Comments: 0
  Rating: 0 / 0
Coralville March 2018 Musician of the Month: Prabhas Gupta
  Comments: 0
  Rating: 0 / 0
Coralville Teacher Feature: Chuck Michaelson
  Comments: 0
  Rating: 0 / 0
Cedar Falls February 2018 Musician of the Month: AJ Fitzgerald
  Comments: 0
  Rating: 0 / 0
Starting a Ukulele Program in Your Classroom: Part 4 of 6
  Comments: 0
  Rating: 0 / 0
Extraordinary Associate of the Month: Patrick Downing
  Comments: 0
  Rating: 0 / 0
Be the Ultimate Band or Orchestra Parent in 5 Easy Steps!
  Comments: 0
  Rating: 0 / 0
Cedar Rapids January 2018 Musician of the Month: Skylar Dudley
  Comments: 0
  Rating: 0 / 0
Cedar Rapids Teacher Feature: Ian Draves
  Comments: 0
  Rating: 0 / 0
Request a catalog to be delivered to your door
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams