Congratulations to the entire PASIC team for an outstanding job at the show! We had the best customer service team at show, outshining the other exhibitors. Customers noticed and were attracted to our booth, wanting to be able to test, review, and talk to our team about the products they were about to purchase. It was truly an interactive customer experience that everyone appreciated. The proof was in the sales and number of green Percussion Source bags milling around the floor, a whopping 400!
Our PASIC rookies John and Megan went through trial by fire (or should I say drumstick!) They had the hang of it in no time and were helping customers left and right. Megan rocked it by helping folks qualify for our PASIC promotions and John helped us break new ground at Bands of America, reaching even more new faces.
Eric was Master of the Stick Towers, helping find specific models and encourage testing on the snare drums (and moving some too!) Whether it be tambourine, mallet or triangle inquiries, Alex was the man, managing to keep a watchful eye over the booth at all times too! Adam made new friends and was able to connect names with faces of loyal customers who have shopped with us for years. He has quite the following, some customers have photo requests with him!
This PASIC crew was truly awesome. Everyone pitched in where needed as soon as they saw a customer in need. High five to all.
- As told by Lauren Calkin,
Director of Customer Relations