Matt McClellen is our Extraordinary Associate of the Month. Matt works as our Head Piano Technician for all our retail stores- he balances taking care of all our existing tuning customers, tuning for our new customers, preparing pianos to go on rentals and maintaining our stores' inventory on the floor. Matt works hard to accommodate all our piano customers by streamlining processes to be as efficient as possible including scheduling and sending out tuning reminder cards. This past summer, Matt attended piano technician training for both Yamaha and Steinway pianos to continue to grow and improve his skills.
Congratulations Matt and thanks to the whole piano team for your cooperation. - As told by Kirk Davis, West Music Pianos Division Director.