Contacts

Repairing a Piano Hammer Shank

Fri, 02 Oct 2009 07:01:46 +0100

Thanks for your question! It sounds like a broken hammer shank. If it's splintered down the grain, we may be able to repair it on site, which is a flat fee, plus mileage cost. If it's snapped perpendicular to the shank, we would have to replace the shank, which may require a new one and time in the shop. That's a little more, including mileage. We would need to know location of the piano, make, and model to give accurate pricing. You can call Matt at 319.351.2000 or 800.373.2000, or email mmcclellen@westmusic.com - Matt M.

broken piano key

Wed, 30 Sep 2009 06:11:35 +0100

The wooden piano hammer arm is broken. The break is a little jagged, and I was wondering what the cost of repair would be. If it matters, it's the Ab below middle C. Thanks. - Chris

Music Teacher

Tue, 29 Sep 2009 13:48:59 +0100

My school is intereseted in purchasing Orff instruments for our music program. Is the sale for the set of 15 Orff instruments for $3969.40 still valid? - Jonathon P. Lawrence

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Mon, 21 Sep 2009 02:13:17 +0100

Yes, we can special order replacement heads for Studio 49 Rotary timpani. Please call us at 1-800-397-9378 with the Model number of your timpani and information about the age of the instrument so that the correct head can be ordered. Special orders may take 4-8 weeks to get in stock. Thank you or your question! - Peggy

General music teacher for Martinsville City Public Schools (K-5)

Thu, 17 Sep 2009 01:15:59 +0100

I need a tympani head for a 14 inch Studio 49 rotary tympani. I don't see one in your catalog, and I'm unable to get one through my local music store. Can you help me? - Merilyn Bremner

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Tue, 08 Sep 2009 07:01:15 +0100

Thanks for visiting, Kelly. What I can tell you is the trumpet you mention is worth about $70-$150. It may be difficult to repair down the road with parts not being available. - Rod

Question about a trumpet

Fri, 04 Sep 2009 12:49:29 +0100

I have a TriStar Trumpet that I am trying to get more information on. It is silver and was made in India. The serial number on the instrument is 03720031. I would like to know more about the instrument and how much it would be worth. There are zero dents or scratches in it and it playing perfectly. Thanks. - Kelly Oelmann