Contact West Music


Phone number: 800-397-9378 

Alaska/Hawaii Customers:
Please call 319-351-0482 if our 800 number does not work.


Customer Service Hours of Operation:
Monday – Friday, 9am – 5pm CT
Saturday and Sunday: Closed

Regional Retail Stores

See store locations & hours.

Iowa Headquarters: 319-351-2000



Mailing Address

West Music
P.O. Box 5521
Coralville, IA 52241

Physical Address

1212 5th Street
Coralville, IA 52241

Email Us:

Checking Your Order Status

First, check online at our Order Status page.

If you’ve checked online but still have questions, or if you have questions about an order you’ve already received, call 800-397-9378.

Message Us

If you send us an e-mail about your order, please be sure your message includes your order number and the name under which the order was placed.