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What types of instruments does West Music repair?

• Brass Instruments: Trumpets, Trombones, French Horns, Tubas, Baritones, Euphoniums, and more.
• Woodwind Instruments: Clarinets, Flutes, Saxophones, Oboes, Bassoons, and more.
• String Instruments: Violins, Violas, Cellos, Double Basses, and Guitars (including electric, acoustic, and bass guitars).
  Electronic Instruments: Keyboards, digital pianos, synthesizers and amplifiers

How long does will my repair take?

Minor adjustments and routine maintenance may take just a few days, while more complex repairs or overhauls can take a few weeks. Our customer service representatives will assess your instrument and provide an estimated completion date within 24 hours of drop off. You will be updated on any changes to the timeline as the repair progresses.

What’s the average cost of a repair?

• The cost of repairing your instrument can vary depending on several factors, including:
  • Type of Instrument: Repairs to different instruments will have different needs. Generally, brass is less expensive than woodwinds.
  • Nature of the Repair: Minor repairs, such as pad replacements or peg adjustments, are less expensive than major overhauls.
  • Parts Needed: Some repairs require specialty parts that may add to the overall cost.

Can I get an estimate before repair work begins?

Yes, absolutely! At West Music, we believe in transparency and customer satisfaction. When you bring your instrument to our repair shop, our skilled technicians will conduct a thorough inspection to assess the condition and identify any necessary repairs. After the evaluation, we will provide you with a detailed estimate.

How often should I get my instrument serviced?

Regular maintenance is essential to keep your instrument performing at its best. This service can prevent costly repairs and ensure that your instrument sounds and plays its best. We can help you through a maintenance plan to keep your instrument in top-condition!

What care tips do you recommend for brass, woodwind, string, and percussion instruments?

Check out our care kit videos to learn about proper instrument maintenance. 

Do you offer pick-up and delivery for school programs?

Yes, West Music offers convenient pick-up and delivery services for school music programs! Our goal is to make instrument maintenance as hassle-free as possible for music educators and students.

Are repairs covered under my rental agreement?

Yes! Your repair is covered under your rental agreement. What’s not covered is negligence, misuse or intentional damage.